This document specifies the competencies required of assistance dogs’ professionals. The purpose of this document is to improve and ensure the quality of professionals working in a role within an assistance dog organization. Each speciality of assistance dog requires a specific set of role competencies and there are some common core competencies.
Core competencies in:
-   breeding;
-   puppy raising;
-   dog care;
-   assessors;
-   orientation and mobility;
-   trainers;
-   instructors.
Specific competencies to train:
-   guide dogs;
-   hearing dogs;
-   medical alert dogs;
-   mobility assistance dogs;
-   autism and development disorder dogs;
-   team training instructor.
It is accepted that assistance dog organisations vary greatly in structure and not every organization will have all the roles identified. Where one person performs more than one role, it is expected that they will have the competencies of all the roles they perform e.g. a dog trainer may also have the competencies of a dog care specialist. And there will be some organisations where some of these roles are not required, e.g. those with no breeding programme will not require the associated role competencies.

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This document outlines guidance for the management of internships to enable host organizations to consistently offer and enhance internship experiences aligned with intended learning outcomes.

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  • Standard
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This document provides a framework that applies to all resources and specifies how to describe resources. It includes rules governing the way in which descriptions are made.
This document provides principles, rules and structures for specifying the description of any type of resource; it identifies and establishes attributes for specifying properties, resources classes, vocabularies and application profiles and the rules governing their use. The key principles set out in this document are framed in a user-centric context and aim to meet the requirements of multilingual and cultural adaptability from a global perspective.
This document can be used for the specification of metadata describing any type of resource (not only learning resources). This document is information-technology-neutral and defines a set of common approaches.
This document specifies generic properties, generic resource classes and predefined rule sets for content value rules. These generic elements are proposed in such a way that they can be widely reused, thereby promoting interoperability.
This document is applicable to the development of:
— application profiles based on the ISO/IEC 19788 series but not part of it or any other document based on it,
— standards consisting of the description of resources (in a broad sense), whether they belong to the domain of education or to any other domain.

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    90 pages
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This document specifies qualification of the personnel regarding the tasks to be performed in the context of the maintenance of plant, infrastructure and production systems to fulfil the requirements of the maintenance job.
This document describes the knowledge, skills and competencies required for the qualification of maintenance personnel. These guidelines can be used for training, skills validation of maintenance personal and career planning.
This document covers the following professional roles in the maintenance organization:
—   Maintenance Technician Specialist;
—   Maintenance Supervisor;
—   Maintenance Engineer;
—   Maintenance Manager.
These designations can be adapted based on company practices and operational organization. An example of an organizational structure can be seen in Annex A.
This document does not specify the verification criteria nor the specialized training of the personnel, which is related to specific sectors.
NOTE   Specialization and profession are the subjects of the training carried out in the relevant sector.

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This document outlines guidance for the management of internships to enable host organizations to consistently offer and enhance internship experiences aligned with intended learning outcomes.

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    16 pages
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  • Standard
    11 pages
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  • Standard
    11 pages
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This document specifies qualification of the personnel regarding the tasks to be performed in the context of the maintenance of plant, infrastructure and production systems to fulfil the requirements of the maintenance job.
This document describes the knowledge, skills, and competencies required for the qualification of maintenance personnel. These guidelines can be used for training, skills validation of maintenance personal and career planning.
This document covers the following professional roles in the maintenance organization:
-   Maintenance Technician Specialist;
-   Maintenance Supervisor;
-   Maintenance Engineer;
-   Maintenance Manager.
These designations can be adapted based on company practices and operational organization. An example of an organizational structure can be seen in Annex A.
This document does not specify the verification criteria nor the specialized training of the personnel, which is related to specific sectors.
NOTE   Specialization and profession are the subjects of the training carried out in the relevant sector.

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    27 pages
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This document provides a framework that applies to all resources and specifies how to describe resources. It includes rules governing the way in which descriptions are made.
This document provides principles, rules and structures for specifying the description of any type of resource; it identifies and establishes attributes for specifying properties, resources classes, vocabularies and application profiles and the rules governing their use. The key principles set out in this document are framed in a user-centric context and aim to meet the requirements of multilingual and cultural adaptability from a global perspective.
This document can be used for the specification of metadata describing any type of resource (not only learning resources). This document is information-technology-neutral and defines a set of common approaches.
This document specifies generic properties, generic resource classes and predefined rule sets for content value rules. These generic elements are proposed in such a way that they can be widely reused, thereby promoting interoperability.
This document is applicable to the development of:
— application profiles based on the ISO/IEC 19788 series but not part of it or any other document based on it,
— standards consisting of the description of resources (in a broad sense), whether they belong to the domain of education or to any other domain.

  • Standard
    90 pages
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This document provides requirements and recommendations for human capital reporting and disclosure (HCRD). This document outlines a baseline for global and comprehensive internal and external HCRD applicable across organizations of all sizes and sectors, focusing on measuring factors that are within an organization's control. This document provides requirement and recommendations on the following core human capital reporting areas (HCAs): — workforce composition; — diversity; — costs; — productivity; — health, safety, and well-being; — leadership, culture and engagement; — compliance, ethics, and workforce relations; — recruitment; — mobility and succession planning; — workforce turnover; — skills, capabilities, and development.

  • Standard
    67 pages
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  • Standard
    71 pages
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This document specifies requirements for qualification of welding operators and weld setters for mechanized and automatic welding of metallic materials.
This document does not apply to personnel who:
—     do not control or adjust welding parameters;
—     are not involved in the setup of welding equipment.
Qualification of welding operators and weld setters for friction stir welding and friction stir spot welding are covered by ISO 25239-3 and ISO 18785-3, respectively.

  • Standard
    30 pages
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This document specifies requirements for qualification of welding operators and weld setters for mechanized and automatic welding of metallic materials.
This document does not apply to personnel who:
—     do not control or adjust welding parameters;
—     are not involved in the setup of welding equipment.
Qualification of welding operators and weld setters for friction stir welding and friction stir spot welding are covered by ISO 25239-3 and ISO 18785-3, respectively.

  • Standard
    30 pages
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This document provides requirements for training material content and the administration of standardized training to operators of mobile elevating work platforms (MEWPs). It is applicable to MEWPs, as defined in ISO 16368, intended for moving person(s), along with their necessary tools and materials to an elevated work location. NOTE National or other regulations, which could be more stringent, can apply.

  • Standard
    14 pages
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This document specifies the requirements for bodies operating training programmes for personnel who perform machinery condition monitoring, identify machine faults, and recommend corrective action. This document specifies procedures for training of condition monitoring and diagnostics personnel.

  • Standard
    11 pages
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This document provides a framework that applies to all resources and specifies how to describe resources. It includes rules governing the way in which descriptions are made. This document provides principles, rules and structures for specifying the description of any type of resource; it identifies and establishes attributes for specifying properties, resources classes, vocabularies and application profiles and the rules governing their use. The key principles set out in this document are framed in a user-centric context and aim to meet the requirements of multilingual and cultural adaptability from a global perspective. This document can be used for the specification of metadata describing any type of resource (not only learning resources). This document is information-technology-neutral and defines a set of common approaches. This document specifies generic properties, generic resource classes and predefined rule sets for content value rules. These generic elements are proposed in such a way that they can be widely reused, thereby promoting interoperability. This document is applicable to the development of: — application profiles based on the ISO/IEC 19788 series but not part of it or any other document based on it, — standards consisting of the description of resources (in a broad sense), whether they belong to the domain of education or to any other domain.

  • Standard
    79 pages
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  • Standard
    82 pages
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This document provides requirements and recommendations for supervisors and operators of point-of-care testing (POCT) services where POCT is performed without medical laboratory training, supervision or support. It includes the key components that should be considered to provide safe and reliable POCT results. Self-testing is excluded from this document.

  • Technical specification
    33 pages
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  • Technical specification
    38 pages
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This document specifies requirements for qualification testing of brazers and brazing operators for metallic materials.
This document gives general provisions on quality requirements for brazing (see Annex A).
This document applies to the following brazing processes according to ISO 857-2 and ISO 4063:2009 with local and global heating:
—    911 Infrared brazing;
—    912 Flame brazing, torch brazing;
—    913 Laser beam brazing;
—    914 Electron beam brazing;
—    916 Induction brazing;
—    918 Resistance brazing;
—    919 Diffusion brazing;
—    921 Furnace brazing;
—    922 Vacuum brazing;
—    923 Dip-bath brazing;
—    924 Salt-bath brazing;
—    925 Flux bath brazing;
—    926 Immersion brazing;
—    972 Arc weld brazing.
This document is not applicable to personnel operating brazing equipment who do not have any direct influence on the quality of the brazed joint, for example, personnel performing exclusively loading/unloading the brazing unit or just initiating the brazing cycle in automatic brazing.
The principles of this document can be applied to other brazing processes and brazing of materials not listed.
This document does not apply to brazing for aerospace applications covered by ISO 11745.

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This document specifies the requirements for the qualification of welding operators and also weld setters for electromagnetic pulse welding.
This document does not apply to personnel exclusively performing loading or unloading of the automatic welding unit.
This document is applicable when qualification testing of welding operators and weld setters is required by the contract or by the application standard.

  • Standard
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This document gives guidance on enhancing the involvement and commitment of personnel within an asset management system to improve the overall efficiency of translation of asset management objectives into results. This involves an evaluation of human and cultural factors that influence:
a) the effectiveness of adoption of operational requirements and policies established by the organization’s strategic asset management plan (SAMP) across the organization;
b) the degree of involvement that personnel have in the development and execution of asset management plans and strategies;
c) the level of knowledge and awareness that personnel have of required activities established by asset management plans and strategies;
d) the impact of competence on the ability of personnel to execute these activities;
e) the process by which establishing development plans drives continual improvements in asset management system efficiency;
f) the recognition of mutual dependencies in teams that contribute to organizational performance.
These elements apply to the leadership accountable for the overall functioning of the asset management system, as well as to personnel responsible for the development and execution of plans, strategies and activities.
This document is applicable to any organization, regardless of its type or size. Additionally, while asset management is not necessarily conducted within the construct of an asset management system, the principles within the guidance set out in this document can be more broadly applied regardless of the nature of asset management within an organization.

  • Standard
    18 pages
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  • Standard
    12 pages
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  • Standard
    13 pages
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  • Standard
    12 pages
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  • Standard
    14 pages
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This document specifies the competency required for persons who carry out periodic, exceptional, and enhanced periodic inspections of cranes. It excludes the inspection and checks performed by crane operators and maintenance personnel.

  • Standard
    9 pages
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This document specifies requirements for the qualification and certification of personnel who perform operations on NGVs, according to the level of safety required by the role and/or position. NOTE 1 The certification is required for the level 3 and 4 of competence as defined in ISO 23684. NOTE 2 This document specifies requirements for what are, in effect, third-party conformity assessment schemes. These requirements do not directly apply to conformity assessment by second or first parties, but relevant parts of this document can be referred to in such arrangements.

  • Standard
    25 pages
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This document specifies requirements for defining structure and content for library objects to support project inception, brief, design, tendering, construction, operations, use and demolition, supporting the development of information throughout the process, in connection with building information modelling (BIM) and the organization of the objects into libraries.
This document does the following:
Establishes requirements for defining template objects, generic objects and product objects in data-driven library and design processes.
Establishes requirements for graphical symbols and other graphic conventions for use on drawings for the built environment, giving principles and definitions for the symbolic and simplified visual presentation of objects. It also describes a rationale of symbolism which establishes rules for the design of graphical symbols and other graphic conventions and gives recommendations for the application of those rules and the ways in which symbolism should be used.
Defines the purposes of characterizing the shape and measurement of library objects.
Defines the purposes of specifying and assessing properties for library objects. It defines the information appropriate for specific uses, including specification of the desired outcome (typically by designers and engineers) and the selection of identified products (typically by contractors and subcontractors). It also gives recommendations for the application of assemblies in integrated BIM working.
Refers to the Industry Foundation Classes (IFC) schema as a common object model.
This document is applicable to all professionals and service providers who produce and use library objects with generic and product-specific information. This group includes, but is not limited to, product manufacturers and suppliers, library authors, designers and engineers, contractors, owners, maintainers and commissioners.

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This document specifies minimum requirements for the training of scientific diving project leaders.
This document specifies evaluation criteria for scientific diving project leaders.
This document specifies the requirements under which training is provided, in addition to the general requirements for recreational diving service provision in accordance with ISO 24803.

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This document specifies requirements for rebreather instructor training programmes which provide the competencies required to be able to train rebreather divers.
This document specifies evaluation criteria for these competencies and specifies the requirements for four levels of rebreather instructors.
This document specifies the requirements under which training is provided, in addition to the general requirements for recreational diving service provision according to ISO 24803.

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    18 pages
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This document specifies minimum requirements for the training of advanced scientific divers to undertake advanced scientific diving.
This document specifies evaluation criteria for these competencies.
This document specifies the requirements under which training is provided, in addition to the general requirements for recreational diving service provision in accordance with ISO 24803.

  • Standard
    18 pages
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This document specifies minimum requirements for the training of scientific divers to undertake scientific diving.
This document specifies evaluation criteria for these competencies.
This document specifies the requirements under which training is provided, in addition to the general requirements for recreational diving service provision according to ISO 24803.

  • Standard
    17 pages
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This document specifies requirements for defining structure and content for library objects to support project inception, brief, design, tendering, construction, operations, use and demolition, supporting the development of information throughout the process, in connection with building information modelling (BIM) and the organization of the objects into libraries.
This document does the following:
Establishes requirements for defining template objects, generic objects and product objects in data-driven library and design processes.
Establishes requirements for graphical symbols and other graphic conventions for use on drawings for the built environment, giving principles and definitions for the symbolic and simplified visual presentation of objects. It also describes a rationale of symbolism which establishes rules for the design of graphical symbols and other graphic conventions and gives recommendations for the application of those rules and the ways in which symbolism should be used.
Defines the purposes of characterizing the shape and measurement of library objects.
Defines the purposes of specifying and assessing properties for library objects. It defines the information appropriate for specific uses, including specification of the desired outcome (typically by designers and engineers) and the selection of identified products (typically by contractors and subcontractors). It also gives recommendations for the application of assemblies in integrated BIM working.
Refers to the Industry Foundation Classes (IFC) schema as a common object model.
This document is applicable to all professionals and service providers who produce and use library objects with generic and product-specific information. This group includes, but is not limited to, product manufacturers and suppliers, library authors, designers and engineers, contractors, owners, maintainers and commissioners.

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This document gives general guidance for the recruitment, selection, training, and monitoring of assessors for sensory analysis of milk and milk products.
It specifies criteria for the selection, and procedures for the training and monitoring, of selected assessors and expert sensory assessors for milk and milk products. It supplements the information given in ISO 8586 that deals with expert assessors.

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    23 pages
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  • Standard
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  • Standard
    17 pages
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This document specifies requirements for rebreather diver training programmes which provide the competencies required to perform dives to 100 m with a rebreather requiring mandatory decompression stops using a breathing mixture containing helium. This document specifies evaluation criteria for these competencies.
This document specifies the requirements under which training is provided, in addition to the general requirements for recreational diving service provision in accordance with ISO 24803.

  • Standard
    34 pages
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This document specifies minimum requirements for the training of scientific divers to undertake scientific diving.
This document specifies evaluation criteria for these competencies.
This document specifies the requirements under which training is provided, in addition to the general requirements for recreational diving service provision according to ISO 24803.

  • Standard
    17 pages
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This document specifies minimum requirements for the training of scientific diving project leaders.
This document specifies evaluation criteria for scientific diving project leaders.
This document specifies the requirements under which training is provided, in addition to the general requirements for recreational diving service provision in accordance with ISO 24803.

  • Standard
    17 pages
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This document specifies requirements for rebreather instructor training programmes which provide the competencies required to be able to train rebreather divers.
This document specifies evaluation criteria for these competencies and specifies the requirements for four levels of rebreather instructors.
This document specifies the requirements under which training is provided, in addition to the general requirements for recreational diving service provision according to ISO 24803.

  • Standard
    18 pages
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This document specifies minimum requirements for the training of advanced scientific divers to undertake advanced scientific diving.
This document specifies evaluation criteria for these competencies.
This document specifies the requirements under which training is provided, in addition to the general requirements for recreational diving service provision in accordance with ISO 24803.

  • Standard
    18 pages
    English language
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This document specifies requirements for rebreather instructor training programmes which provide the competencies required to be able to train rebreather divers. This document specifies evaluation criteria for these competencies and specifies the requirements for four levels of rebreather instructors. This document specifies the requirements under which training is provided, in addition to the general requirements for recreational diving service provision according to ISO 24803.

  • Standard
    10 pages
    English language
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This document specifies minimum requirements for the training of scientific diving project leaders. This document specifies evaluation criteria for scientific diving project leaders. This document specifies the requirements under which training is provided, in addition to the general requirements for recreational diving service provision in accordance with ISO 24803.

  • Standard
    9 pages
    English language
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This document specifies minimum requirements for the training of advanced scientific divers to undertake advanced scientific diving. This document specifies evaluation criteria for these competencies. This document specifies the requirements under which training is provided, in addition to the general requirements for recreational diving service provision in accordance with ISO 24803.

  • Standard
    10 pages
    English language
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This document specifies minimum requirements for the training of scientific divers to undertake scientific diving. This document specifies evaluation criteria for these competencies. This document specifies the requirements under which training is provided, in addition to the general requirements for recreational diving service provision according to ISO 24803.

  • Standard
    9 pages
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This document specifies requirements for rebreather diver training programmes which provide the competencies required to perform dives to 100 m with a rebreather requiring mandatory decompression stops using a breathing mixture containing helium. This document specifies evaluation criteria for these competencies.
This document specifies the requirements under which training is provided, in addition to the general requirements for recreational diving service provision in accordance with ISO 24803.

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This document provides recommendations on how to measure individual employee engagement and whether to aggregate this data to an enterprise view. It demonstrates how the use of a strategic framework for employee engagement determines the key aspects that drive employee engagement, and how a framework of metrics can be developed that link positive or negative outcomes to one or more of the strategic drivers, to link cause and effect. The document also demonstrates the linkage between individual engagement and the role and performance of management at all levels to understand and manage the conditions that impact actual engagement. It demonstrates the complexity and interconnectedness of values, behaviours, processes, systems, and relationships that create a system of inter-dependency responsible for the achievement of optimum employee engagement.

  • Technical specification
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  • Technical specification
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The standard defines the requirements related to the professional activity of subjects active in the processing and protection of
personal data, namely the intellectual profession that is pursued at different levels of complexity and in different organizational
contexts, both public and private.
These requirements are specified, starting from the specific tasks and activities identified, in terms of knowledge, skills and
competence, in accordance with the European Qualifications Framework - EQF and are expressed in such a way as to facilitate and
contribute to harmonize, as far as possible, evaluation and validation processes of learning outcomes.

  • Standard
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  • Standard
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  • Standard
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  • Standard
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This document provides user guidance regarding the selection of piston-operated volumetric apparatus (POVA) (including exchangeable parts) and best practices for their use. This document also specifies requirements for user training and competence. Further, this document introduces performance tolerances and testing of POVA to ensure fitness for their intended use.

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  • Standard
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This document specifies requirements for the qualification of operators of laser metal powder bed fusion machines and equipment for additive manufacturing, except for aerospace applications. This document defines general criteria for the qualification of machine operators, the activities and procedures regardless the process used in the part production.
Note: Requirements for the qualification of operators of laser metal powder bed fusion machines and equipment for additive manufacturing in aerospace applications are addressed in ISO/ASTM 52942 Additive manufacturing — Qualification principles — Qualifying machine operators of laser metal powder bed fusion machines and equipment used in aerospace applications.

  • Standard
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  • Standard
    13 pages
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This document specifies qualification requirements for coordination personnel in industrial manufacturing sites responsible for additive manufacturing of metal parts.
This document is applicable to all metallic processes that are described by ISO 17296-2. In this context, the skills, tasks and responsibilities for different levels of AM coordination personnel are typically adapted according to the applicable regulations, depending on the process.
This document is intended to provide guidance and requirements for the qualification of coordination personnel in general-industrial applications. Additional requirements are typically needed for specific industries or applications (e.g. aerospace, medical) or to meet regulatory requirements.

  • Standard
    25 pages
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  • Standard
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This document identifies the capabilities and responsibilities required for the qualification of the AM operators on the field of the additive manufacturing technologies dealing with metallic parts production, specifically for the employment of powder bed fusion – electron beam for metals (PBF-EB/M).
This document identifies criteria for the theoretical and practical assessment of personnel operating PBF-EB/M machines. The activities and procedures foreseen to be performed by the PBF-EB operator are also part of this document.
This document is intended to provide guidance for qualification of machine operators in general industrial applications.

  • Standard
    13 pages
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  • Standard
    13 pages
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This document identifies the capabilities and responsibilities required for the qualification of the AM operators on the field of the additive manufacturing technologies dealing with metallic parts production, specifically for the employment of directed energy deposition – arc with metals (DED-Arc/M).
This document identifies criteria for the theoretical and practical assessment of personnel operating DED-Arc/M machines. The activities and procedures foreseen to be performed by the DED-Arc/M operator are also part of this document.
This document is intended to provide an outline for qualification of AM machine operators in general industrial applications.

  • Standard
    13 pages
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  • Standard
    13 pages
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This document specifies the capabilities and responsibilities required for the qualification of the AM operators on the field of the additive manufacturing technologies dealing with metallic parts production, specifically for the employment of DED-LB/M.
This document specifies criteria for the theoretical and practical assessment of personnel operating DED-LB/M machines. The activities and procedures foreseen to be performed by the DED-LB/M operator are also part of this document.
This document is intended to provide an outline for qualification of AM machine operators in general industrial applications.

  • Standard
    13 pages
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  • Standard
    13 pages
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This document specifies the activities and responsibilities of the AM operators in the field of the additive manufacturing (AM) technologies dealing with metallic parts production.
This document is intended to provide guidance for qualification of AM machine operators in general industrial applications. Where industry-specific requirements exist for the qualification of AM operators, such as ISO/ASTM 52942 for aerospace applications, those industry-specific standards are used instead of this document.

  • Standard
    16 pages
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  • Standard
    16 pages
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This document specifies requirements for the qualification of welders and welding operators for fusion welding of metallic materials for aerospace applications.
NOTE Success in the test is an essential precondition for the qualification of welders and welding operators in new production and repair work in aerospace. However, welding equipment operators do not need to be qualified according to this document.

  • Standard
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  • Standard
    34 pages
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  • Draft
    35 pages
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This Technical Report identifies the quality related responsibilities and tasks included in the supervision of activities related to the welding of products and semi-finished products made of thermoplastic materials and provides guidelines to ensure the quality of the supervision.
The fundamental aspects of this Technical Report are the following:
- definition of tasks and responsibilities;
- definition of the required knowledge, skills and competence.
The plastic welding supervisor (PWS) should be employed by the organization involved in the welding activities. This Technical Report applies to all thermoplastic welding processes.

  • Technical report
    13 pages
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