ISO 25550:2022

INTERNATIONAL ISO
STANDARD 25550
First edition
2022-02
Ageing societies — General
requirements and guidelines for an
age-inclusive workforce
Reference number
© ISO 2022
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Published in Switzerland
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Contents Page
Foreword . vi
Introduction .vii
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 Guiding principles . 4
5 Leadership and age-inclusive organizational culture . 5
5.1 Age-inclusive governance and leadership . 5
5.1.1 General . 5
5.1.2 Requirements . 5
5.1.3 Recommendations: . 5
5.2 Age-inclusive organizational culture . 6
5.2.1 General . 6
5.2.2 Requirements . 6
5.2.3 Recommendations. 6
5.3 Workplace communication . 6
5.3.1 General . 6
5.3.2 Recommendations – internal communications . 6
5.3.3 Recommendations – external communications . 7
5.4 Equal opportunities and preventing ageism . 7
5.4.1 General . 7
5.4.2 Requirements . 7
5.4.3 Recommendations. 7
5.5 Positive image of age . 7
5.5.1 General . 7
5.5.2 Recommendations. 8
5.6 Older worker recognition . . 8
5.6.1 General . 8
5.6.2 Recommendations. 8
6 Workforce planning, recruitment/ re-entry and work allocation .8
6.1 Workforce planning . 8
6.1.1 General . 8
6.1.2 Requirements . 9
6.1.3 Recommendations. 9
6.2 Recruitment and re-entry of older workers . 9
6.2.1 General . 9
6.2.2 Requirements . 9
6.2.3 Recommendations. 10
6.3 Work allocation . 10
6.3.1 General . 10
6.3.2 Recommendations. 10
7 Work design .10
7.1 Worker capability – responsiveness to individuality . 10
7.1.1 General . 10
7.1.2 Recommendations. 11
7.2 Flexible work arrangements . 11
7.2.1 General . 11
7.2.2 Requirements . 11
8 Health and wellbeing . .12
8.1 Health management in the workplace .12
8.1.1 General .12
iii
8.1.2 Requirements .13
8.1.3 Recommendations.13
8.2 Physical health in the workplace . . 13
8.2.1 General .13
8.2.2 Recommendations.13
8.3 Mental and social health in the workplace . 14
8.3.1 General . 14
8.3.2 Recommendations. 14
8.4 Dementia in the workplace . 15
8.4.1 General .15
8.4.2 Recommendations. 15
8.5 Workplace health promotion . 16
8.5.1 General . 16
8.5.2 Requirements . 16
8.5.3 Recommendations: . 16
8.6 Occupational health and safety . 17
8.6.1 General . 17
8.6.2 Requirement . 17
8.7 Risk assessment program . 17
8.7.1 General . 17
8.7.2 Recommendations. 17
8.8 Ergonomic workplace design. 18
8.8.1 General .
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