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ISO

ISO/DTR 10017

(Main)

Guidance on statistical techniques for ISO 9001:2000

Guidance on statistical techniques for ISO 9001:2000

This document gives guidelines for the selection of appropriate statistical techniques that can be useful
to an organization, irrespective of size or complexity, in developing, implementing, maintaining and
improving a quality management system in conformity with ISO 9001:2015.
This document does not provide guidance on how to use the statistical techniques.

Lignes directrices pour les techniques statistiques relatives à l'ISO 9001:2000

Vodenje kakovosti - Napotki za statistične metode v zvezi z ISO 9001:2015

General Information

Status
Published
ICS
03.100.70 - Management systems
03.120.30 - Application of statistical methods
Technical Committee
ISO/TC 176/SC 3 - Supporting technologies
Drafting Committee
ISO/TC 176/SC 3/WG 22 - Revision of ISO/TR 10017
Current Stage
3098 - Project deleted
Start Date
30-Nov-2018
Completion Date
19-Apr-2025
Ref Project
SIST ISO 10017:2021 - Quality management - Guidance on statistical techniques for ISO 9001:2015

Relations

Revises
ISO/TR 10017:2003 - Guidance on statistical techniques for ISO 9001:2000
Effective Date
17-Feb-2018
ISO 10017:2021ISO 10017:2021
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Standard
ISO 10017:2021
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SLOVENSKI STANDARD
01-september-2021
Nadomešča:
SIST ISO/TR 10017:2003
Vodenje kakovosti - Napotki za statistične metode v zvezi z ISO 9001:2015
Quality management - Guidance on statistical techniques for ISO 9001:2015
Management de la qualité — Recommandations relatives aux techniques statistiques
pour l’ISO 9001:2015
Ta slovenski standard je istoveten z: ISO 10017:2021
ICS:
03.120.10 Vodenje in zagotavljanje Quality management and
kakovosti quality assurance
03.120.30 Uporaba statističnih metod Application of statistical
methods
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

INTERNATIONAL ISO
STANDARD 10017
First edition
2021-07
Quality management — Guidance
on statistical techniques for
ISO 9001:2015
Management de la qualité — Recommandations relatives
aux techniques statistiques pour l’ISO 9001:2015
Reference number
ISO 10017:2021(E)
©
ISO 2021
ISO 10017:2021(E)
© ISO 2021
All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may
be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting
on the internet or an intranet, without prior written permission. Permission can be requested from either ISO at the address
below or ISO’s member body in the country of the requester.
ISO copyright office
CP 401 • Ch. de Blandonnet 8
CH-1214 Vernier, Geneva
Phone: +41 22 749 01 11
Email: copyright@iso.org
Website: www.iso.org
Published in Switzerland
ii © ISO 2021 – All rights reserved

ISO 10017:2021(E)
Contents Page
Foreword .v
Introduction .vi
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 Statistical techniques in the implementation of ISO 9001 . 1
5 Quantitative data and associated statistical techniques in ISO 9001 .2
6 Applicability of selected techniques . 9
7 Description of statistical techniques . 9
7.1 Descriptive statistics . 9
7.1.1 General description . 9
7.1.2 Benefits .11
7.1.3 Limitations and cautions .11
7.1.4 Examples of applications .12
7.2 Design of experiments .12
7.2.1 General description .12
7.2.2 Benefits .12
7.2.3 Limitations and cautions .13
7.2.4 Examples of applications .13
7.3 Hypothesis testing .13
7.3.1 General description .13
7.3.2 Benefits .14
7.3.3 Limitations and cautions .14
7.3.4 Examples of applications .14
7.4 Measurement system analysis .14
7.4.1 General description .14
7.4.2 Benefits .15
7.4.3 Limitations and cautions .15
7.4.4 Examples of applications .15
7.5 Process capability analysis .15
7.5.1 General description .15
7.5.2 Benefits .16
7.5.3 Limitations and cautions .16
7.5.4 Examples of applications .17
7.6 Regression analysis .17
7.6.1 General description .17
7.6.2 Benefits .18
7.6.3 Limitations and cautions .18
7.6.4 Examples of applications .19
7.7 Reliability analysis .19
7.7.1 General description .19
7.7.2 Benefits .20
7.7.3 Limitations and cautions .20
7.7.4 Examples of applications .20
7.8 Sampling .21
7.8.1 General description .21
7.8.2 Benefits .21
7.8.3 Limitations and cautions .21
7.8.4 Examples of applications .22
7.9 Simulation .22
7.9.1 General description .22
7.9.2 Benefits .22
ISO 10017:2021(E)
7.9.3 Limitations and cautions .23
7.9.4 Examples of applications .23
7.10 Statistical process control .23
7.10.1 General description .23
7.10.2 Benefits .24
7.10.3 Limitations and cautions .25
7.10.4 Examples of applications .25
7.11 Statistical tolerance .25
7.11.1 General description .25
7.11.2 Benefits .26
7.11.3 Limitations and cautions .26
7.11.4 Examples of applications .26
7.12 Time series analysis .26
7.12.1 General description .26
7.12.2 Benefits .27
7.12.3 Limitations and cautions .27
7.12.4 Examples of applications .28
Bibliography .
...

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