General Information

Abstract

20060518 - Confirmation received from TC to maintain document on hold, until advice is provided on the registration of icons by ISO/TC 145 (SIR/JB).
20060419 - Document put on pending following lack of TC reply, publication proofing.

Status
Not Published
Public Enquiry End Date
28-Feb-2005
Withdrawal Date
05-Mar-2018
Technical Committee
ITC - Information technology

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SIST EN 1332-1:2004/oprA1:2005

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Overview

oSIST EN 1332-1:2004/oprA1:2005 is a standard developed by SIST, addressing identification card systems with a particular focus on the man-machine interface. This document outlines the design principles for user interfaces, specifically related to the use of symbols in the form of icons on screens and pictograms. The amendment provides standardized guidance for the creation, selection, and consistent use of symbols in identification card-based terminals, ensuring clarity and accessibility for users worldwide.

The standard emphasizes the importance of symbols that are easily recognizable and functionally relevant, particularly in environments with diverse user groups and language barriers. Its utility spans across a wide range of digital and physical systems that deploy card technology.

Key Topics

  • Design Principles: Establishes foundational guidelines for user interface design in identification card systems, prioritizing intuitive and universal user experiences.
  • Symbol Standardization: Details requirements for using symbols, icons, and pictograms to represent key functions such as card insertion, PIN entry, touch screen operation, paper receipts, and out-of-service notifications.
  • Annex on Functions: Includes an informative annex with a list of symbols representing core terminal functions. The symbols are matched with concise text messages to support user comprehension.
  • Conformity to International Practice: Stresses alignment with international standards and draws reference to the ISO/TC 145 register of approved symbols to ensure broad recognizability and adoption.
  • Graphical Guidelines: Provides specifications regarding the appearance, dimensioning, and potential for simple symbol animation (such as moving arrows) to further clarify required user actions.

Applications

Implementing the guidelines of oSIST EN 1332-1 enhances the usability and interoperability of identification card systems in a variety of sectors:

  • Banking and Financial Terminals: Automated teller machines (ATMs), point-of-sale (POS) systems, and other financial service kiosks benefit from consistent iconography for actions like card insertion, cash withdrawal, and receipt handling.
  • Public Transport Ticketing: Fare gates and ticket vending machines use standardized symbols to indicate contactless card use, ticket issuance, and system availability.
  • Access Control: Building security and access terminals leverage uniform pictograms to guide users in badge-tapping, swiping, or code entry procedures.
  • Retail and Self-Service: Self-checkout devices, loyalty card readers, and membership validation terminals employ clear on-screen symbols to streamline customer interactions and reduce service errors.
  • Healthcare and Government Services: Patient self-registration terminals and e-government kiosks adopt harmonized icons to support inclusive access for all user demographics.

By adhering to these symbol guidelines, organizations promote inclusivity, minimize user confusion, and reduce the risk of transaction errors.

Related Standards

For comprehensive implementation, consider the following related standards:

  • EN 1332-2: Identification card systems - Magnetic stripe encoding rules.
  • ISO 3461: General principles for the creation of graphical symbols for use on equipment.
  • ISO/TC 145: Graphical symbols - International register of graphical symbols for use on equipment.
  • EN ISO 7000: Graphical symbols for use on equipment - Registered symbols.

Aligning identification card systems with these standards ensures international compatibility, optimal user experience, and future-proofing against evolving interoperability demands.


Keywords: identification card systems, man-machine interface, user interface design, screen icons, pictograms, symbol standardization, usability, bank terminal symbols, access control icons.

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Effective Date
08-Jun-2022

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SIST EN 1332-1:2004/oprA1:2005

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Frequently Asked Questions

oSIST EN 1332-1:2004/oprA1:2005 is a draft published by the Slovenian Institute for Standardization (SIST). Its full title is "Identification card systems - Man-machine interface - Part 1: Design principles for the user interface - Symbols in the form of icons on screens and/or pictograms". This standard covers: 20060518 - Confirmation received from TC to maintain document on hold, until advice is provided on the registration of icons by ISO/TC 145 (SIR/JB). 20060419 - Document put on pending following lack of TC reply, publication proofing.

20060518 - Confirmation received from TC to maintain document on hold, until advice is provided on the registration of icons by ISO/TC 145 (SIR/JB). 20060419 - Document put on pending following lack of TC reply, publication proofing.

oSIST EN 1332-1:2004/oprA1:2005 is classified under the following ICS (International Classification for Standards) categories: 35.200 - Interface and interconnection equipment; 35.240.15 - Identification cards. Chip cards. Biometrics. The ICS classification helps identify the subject area and facilitates finding related standards.

oSIST EN 1332-1:2004/oprA1:2005 has the following relationships with other standards: It is inter standard links to SIST EN 1332-1:2004. Understanding these relationships helps ensure you are using the most current and applicable version of the standard.

oSIST EN 1332-1:2004/oprA1:2005 is available in PDF format for immediate download after purchase. The document can be added to your cart and obtained through the secure checkout process. Digital delivery ensures instant access to the complete standard document.

Standards Content (Sample)


SLOVENSKI SIST EN 1332-
1:2004/oprA1:2005
PREDSTANDARD
februar 2005
Sistemi z identifikacijskimi karticami – Vmesnik človek-stroj – 1. del: Načela
načrtovanja za uporabniški vmesnik – Simboli na zaslonih v obliki ikon in/ali
piktogramov
Identification card systems - Man-machine interface - Part 1: Design principles for
the user interface - Symbols in the form of icons on screens and/or pictograms
ICS 35.240.15 Referenčna številka
SIST EN 1332-1:2004/oprA1:2005(en)
©  Standard je založil in izdal Slovenski inštitut za standardizacijo. Razmnoževanje ali kopiranje celote ali delov tega dokumenta ni dovoljeno

EUROPEAN STANDARD
DRAFT
EN 1332-1:1999
NORME EUROPÉENNE
EUROPÄISCHE NORM
prA1
November 2004
ICS
English version
Identification card systems - Man-machine interface - Part 1:
Design principles for the user interface - Symbols in the form of
icons on screens and/or pictograms
Systèmes de cartes d'identification - Interface homme-
machine - Partie 1 : Principes de conception pour l'interface
utilisateur - Symboles sous forme d'icônes sur l'écran et/ou
pictogrammes
This draft amendment is submitted to CEN members for enquiry. It has been drawn up by the Technical Committee CEN/TC 224.
This draft amendment A1, if approved, will modify the European Standard EN 1332-1:1999. If this draft becomes an amendment, CEN
members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for inclusion of this amendment
into the relevant national standard without any alteration.
This draft amendment was established by CEN in three official versions (English, French, German). A version in any other language made
by translation under the responsibility of a CEN member into its own language and notified to the Management Centre has the same status
as the official versions.
CEN members are the national standards bodies of Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, Finland, France,
Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia,
Slovenia, Spain, Sweden, Switzerland and United Kingdom.
Warning : This document is not a European Standard. It is distributed for review and comments. It is subject to change without notice and
shall not be referred to as a European Standard.
EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION
EUROPÄISCHES KOMITEE FÜR NORMUNG
Management Centre: rue de Stassart, 36  B-1050 Brussels
© 2004 CEN All rights of exploitation in any form and by any means reserved Ref. No. EN 1332-1:1999/prA1:2004: E
worldwide for CEN national Members.

EN 1332-1:1999/prA1:2004 (E)
Foreword
This document (EN 1332-1:1999/prA1:2004) has been prepared by Technical Committee CEN/TC 224
“Identification card systems”, the secretariat of which is held by AFNOR.
This document is currently submitted to the CEN Enquiry.
It concerns a new informative Annex to identify any additional functions to be represented by icons, symbols
and pictograms. Update list of functions to be represented.
Clause 6 : Functions to be represented by symbols has been changed as follow ; Symbols in the form of icons
on screens and/or pictograms on the card or terminal should provide for the functions shown in Table 1.
Symbols should have a concise accompanying text message. Symbols for 13 functions and accompanying
text messages are provided in Annex A.
Symbols should conform with international standards and related documents where relevant ISO/TC 145
keeps a register of approved symbols.
Annex A (informative) "Symbols in the form of icons on screens and/or pictograms" has been added.
Existing Bibliography has been moved after the Annex A.
EN 1332-1:1999/prA1:2004 (E)
Annex A
(informative)
Symbols in the form of icons on screens and/or pictograms

Figure a001 – Cards accepted Figure a002 – Insert card Figure a003 – Move card closer

Figure a004 – Touch screen Figure a005 – Out of service Figure a006 – Enter PIN

EN 1332-1:1999/prA1:2004 (E)
Figure a007 – Receipt required Figure a008 – Take receipt Figure a009 – Receipt non available

Figure a010 – Wait for receipt Figure a011 – Remove card Figure a012 – Take money

Figure a013 – Please wait
Original symbol
EN 1332-1:1999/prA1:2004 (E)
(a = 50 mm)
Real dimensions
Height : 0,55a
Width : 1,24a
Application : To indicate a card reading device

Keywords : Cards accepted
For general information see ISO 3461

Figure a014 - Graphical symbol : Identifying a device at a distance that uses cards

EN 1332-1:1999/prA1:2004 (E)
Original symbol
(a = 50 mm)
Real dimensions
Height : 1,44a
Width : 0,89a
Application : To signify that the user should insert his card

Keywords : Insert card
Animation : this symbol can be reinforced by an animation of alternate variants symbolized by the following
images :
1. the symbol is animat
...