EN 15927:2010

EN 15927:2010 is a standard published by the European Committee for Standardization (CEN). Its full title is "Services offered by hearing aid professionals". This standard covers: This European Standard applies to the services offered by hearing aid professionals in their efforts to provide benefit for their clients. This European Standard specifies the process of hearing aid provision from the first client contact to the long term follow up. This European Standard also defines requirements for education, facilities, equipment and code of conduct. A quality management system with the overall objective of securing client satisfaction and covering the elements of the service is also an essential part of the requirements. This European Standard centres on the services offered to the majority of clients with hearing impairment. Certain groups of hearing impaired such as children, persons with other disabilities or persons with implantable devices may require services beyond what is covered in this European Standard.

This European Standard applies to the services offered by hearing aid professionals in their efforts to provide benefit for their clients. This European Standard specifies the process of hearing aid provision from the first client contact to the long term follow up. This European Standard also defines requirements for education, facilities, equipment and code of conduct. A quality management system with the overall objective of securing client satisfaction and covering the elements of the service is also an essential part of the requirements. This European Standard centres on the services offered to the majority of clients with hearing impairment. Certain groups of hearing impaired such as children, persons with other disabilities or persons with implantable devices may require services beyond what is covered in this European Standard.

EN 15927:2010 is classified under the following ICS (International Classification for Standards) categories: 11.180.15 - Aids for deaf and hearing impaired people. The ICS classification helps identify the subject area and facilitates finding related standards.

EN 15927:2010 has the following relationships with other standards: It is inter standard links to EN ISO 21388:2021, ISO 12124:2001, ISO 16832:2006, EN 60645-1:2017, EN 61672-1:2013, EN 61669:2016, EN 60118-4:2015, EN 60118-7:2005, EN 60645-5:2005, EN 15023-3:2010, EN ISO 8253-2:2009, EN ISO 14329:2003, EN ISO 8253-1:2010, EN ISO 389-1:2018, EN ISO 389-8:2004. Understanding these relationships helps ensure you are using the most current and applicable version of the standard.

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