FprEN ISO/IEC 17024

SLOVENSKI STANDARD
oSIST prEN ISO/IEC 17024:2025
01-maj-2025
Ugotavljanje skladnosti - Splošne zahteve za organe na področju certificiranja
osebja (ISO/IEC DIS 17024:2025)
Conformity assessment - General requirements for bodies operating certification of
persons (ISO/IEC DIS 17024:2025)
Konformitätsbewertung - Allgemeine Anforderungen an Stellen, die Personen
zertifizieren (ISO/IEC DIS 17024:2025)
Évaluation de la conformité - Exigences générales pour les organismes de certification
procédant à la certification de personnes (ISO/IEC DIS 17024:2025)
Ta slovenski standard je istoveten z: prEN ISO/IEC 17024
ICS:
03.100.30 Vodenje ljudi Management of human
resources
03.120.20 Certificiranje proizvodov in Product and company
podjetij. Ugotavljanje certification. Conformity
skladnosti assessment
oSIST prEN ISO/IEC 17024:2025 en,fr,de
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

oSIST prEN ISO/IEC 17024:2025
oSIST prEN ISO/IEC 17024:2025
DRAFT
International
Standard
ISO/IEC DIS 17024
ISO/CASCO
Conformity assessment — General
Secretariat: ISO
requirements for bodies operating
Voting begins on:
certification of persons
2025-04-02
Évaluation de la conformité — Exigences générales pour les
Voting terminates on:
organismes de certification procédant à la certification de
2025-06-25
personnes
ICS: 03.120.20
THIS DOCUMENT IS A DRAFT CIRCULATED
FOR COMMENTS AND APPROVAL. IT
This document is circulated as received from the committee secretariat. IS THEREFORE SUBJECT TO CHANGE
AND MAY NOT BE REFERRED TO AS AN
INTERNATIONAL STANDARD UNTIL
PUBLISHED AS SUCH.
This draft is submitted to a parallel vote in ISO and in IEC.
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Reference number
© ISO/IEC 2025
ISO/IEC DIS 17024:2025(en)
oSIST prEN ISO/IEC 17024:2025
DRAFT
ISO/IEC DIS 17024:2025(en)
International
Standard
ISO/IEC DIS 17024
ISO/CASCO
Conformity assessment — General
Secretariat: ISO
requirements for bodies operating
Voting begins on:
certification of persons
Évaluation de la conformité — Exigences générales pour les
Voting terminates on:
organismes de certification procédant à la certification de
personnes
ICS: 03.120.20
THIS DOCUMENT IS A DRAFT CIRCULATED
FOR COMMENTS AND APPROVAL. IT
IS THEREFORE SUBJECT TO CHANGE
This document is circulated as received from the committee secretariat.
AND MAY NOT BE REFERRED TO AS AN
INTERNATIONAL STANDARD UNTIL
PUBLISHED AS SUCH.
This draft is submitted to a parallel vote in ISO and in IEC.
IN ADDITION TO THEIR EVALUATION AS
BEING ACCEPTABLE FOR INDUSTRIAL,
© ISO/IEC 2025
TECHNOLOGICAL, COMMERCIAL AND
USER PURPOSES, DRAFT INTERNATIONAL
All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may
STANDARDS MAY ON OCCASION HAVE TO
ISO/CEN PARALLEL PROCESSING
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Published in Switzerland Reference number
© ISO/IEC 2025
ISO/IEC DIS 17024:2025(en)
© ISO/IEC 2025 – All rights reserved
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Contents Page
Foreword .v
Introduction .vi
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 General requirements . 4
4.1 Legal matters .4
4.2 Responsibility for decision on certification .4
4.3 Management of impartiality .5
4.4 Finance and liability .6
5 Structural requirements . 6
5.1 Management and organizational structure .6
5.2 Structure of the certification body in relation to education or training .6
6 Resource requirements . 7
6.1 General personnel requirements .7
6.2 Personnel involved in assessment activities .7
6.2.1 General .7
6.2.2 Requirements for examiners .7
6.2.3 Requirements for other personnel involved in the assessment .8
6.3 Outsourcing .8
6.4 Other resources .8
6.5 Use of Artificial Intelligence (AI) in the certification process .8
7 Records and information requirements . 9
7.1 Records of applicants, candidates and certified persons .9
7.2 Public information . .9
7.3 Confidentiality .10
7.4 Security .10
8 Certification schemes .11
9 Certification process requirements .12
9.1 Assessment process . 12
9.2 Application process . 12
9.3 Examination process . 13
9.4 Decision on certification . 13
9.5 Suspending, withdrawing or reducing the scope of certification .14
9.6 Recertification process . 15
9.7 Use of certificates, logos and marks . 15
9.8 Appeals against decisions on certification .16
9.9 Complaints.17
10 Management system requirements . 17
10.1 General .17
10.2 Policies and responsibilities .18
10.3 Management review .18
10.3.1 General .18
10.3.2 Review input .18
10.3.3 Review output .19
10.4 Internal audits.19
10.5 Corrective actions .19
10.6 Actions to address risks and opportunities . 20
10.7 Documented information . 20
Annex A (informative) Principles for certification of persons .22

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Annex B (informative) Relationship between activities, process, assessment, application,
examination and scheme .24
Annex ZA (informative) Relationship between this European Standard and the requirements
of Regulation (EC) No 765/2008 of the European Parliament and of the Council of 9 July
2008 setting out the requirements for accreditation and repealing Regulation (EEC) No
339/93 aimed to be covered .25
Bibliography .26

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Foreword
ISO (the International Organization for Standardization) is a worldwide federation of national standards
bodies (ISO member bodies). The work of preparing International Standards is normally carried out through
ISO technical committees. Each member body interested in a subject for which a technical committee
has been established has the right to be represented on that committee. International organizations,
governmental and non-governmental, in liaison with ISO, also take part in the work. ISO collaborates closely
with the International Electrotechnical Commission (IEC) on all matters of electrotechnical standardization.
The procedures used to develop this document and those intended for its further maintenance are described
in the ISO/IEC Directives, Part 1. In particular, the different approval criteria needed for the different types
of ISO documents should be noted. This document was drafted in accordance with the editorial rules of the
ISO/IEC Directives, Part 2 (see www.iso.org/directives or www.iec.ch/members_experts/refdocs).
ISO draws attention to the possibility that the implementation of this document may involve the use of (a)
patent(s). ISO takes no position concerning the evidence, validity or applicability of any claimed patent
rights in respect thereof. As of the date of publication of this document, ISO had not received notice of (a)
patent(s) which may be required to implement this document. However, implementers are cautioned that
this may not represent the latest information, which may be obtained from the patent database available at
www.iso.org/patents. ISO shall not be held responsible for identifying any or all such patent rights.
Any trade name used in this document is information given for the convenience of users and does not
constitute an endorsement.
For an explanation of the voluntary nature of standards, the meaning of ISO specific terms and expressions
related to conformity assessment, as well as information about ISO's adherence to the World Trade
Organization (WTO) principles in the Technical Barriers to Trade (TBT) see www.iso.org/iso/foreword.html.
In the IEC, see www.iec.ch/understanding-standards.
This document was prepared by the ISO Committee on Conformity Assessment (CASCO).
This third edition cancels and replaces the second edition (ISO/IEC 17024:2012), which has been technically
revised.
The main changes are as follows:
— Addition requirements for the use of Artificial Intelligence (AI) in clause 6.5;
— Update of the PROC/33 text, that establishes common elements for standards developed by CASCO.
Any feedback or questions on this document should be directed to the user’s national standards body. A
complete listing of these bodies can be found at www.iso.org/members.html.

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Introduction
0.1  This document has been developed with the objective of achieving and promoting a globally accepted
benchmark for organizations operating certification of persons. Certification of persons is one means of
providing assurance that the certified person meets the requirements identified in the certification scheme.
Confidence in the respective schemes for certification of persons is achieved by means of a globally accepted
process of assessment and periodic re-assessments (if applicable) of the competence of certified persons.
0.2  However, it is necessary to distinguish between situations where schemes for certification of persons
are justified and situations where other forms of qualification are more appropriate. The development of
schemes for certification of persons, in response to the ever-increasing velocity of technological innovation
and growing specialization of personnel, can compensate for variations in education and training and thus
facilitate the global job market. Alternatives to certification can still be necessary for job positions where
public services, official or governmental operations are concerned.
0.3  In either case, this document can serve as the basis for the recognition of the bodies operating
certification of persons, in order to facilitate their acceptance at the regional, national and international
levels. Only the harmonization of the methodologies for developing and maintaining schemes for certification
of persons can establish the environment for mutual recognition and the global exchange of personnel.
0.4  This document specifies requirements which ensure that bodies operating certification of persons
operate in a consistent, comparable and reliable manner. The requirements in this document are considered
to be general requirements for bodies providing certification of persons. Certification of persons can only
occur when there is a certification scheme. Schemes for certification of persons are based on market needs
or desires or can be required by governments.
0.5  This document can be used as a criteria document for accreditation or peer assessment or designation
by governmental authorities, scheme owners and others.
0.6  In this document, the following verbal forms are used:
— “shall” indicates a requirement;
— “should” indicates a recommendation;
— “may” indicates a per mission;
— “can” indicates a possibility or a capability.
Further details can be found in the ISO/IEC Directives, Part 2.

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DRAFT International Standard ISO/IEC DIS 17024:2025(en)
Conformity assessment — General requirements for bodies
operating certification of persons
1 Scope
This document contains principles and requirements for a body operating certification of persons and
includes the development and maintenance of a scheme for certification of persons.
NOTE For the purposes of this document, the term "certification body" is used in place of the full term " body
operating certification of persons", and the term "certification scheme" is used in place of the full term “scheme for
certification of persons”.
2 Normative references
The following documents are referred to in the text in such a way that some or all of their content constitutes
requirements of this document. For dated references, only the edition cited applies. For undated references,
the latest edition of the referenced document (including any amendments) applies.
ISO/IEC 17000, Conformity assessment — Vocabulary and general principles
3 Terms and definitions
For the purposes of this document, the terms and definitions given in ISO/IEC 17000 and the following apply.
ISO and IEC maintain terminological databases for use in standardization at the following addresses:
— ISO Online browsing platform: available at https:// www .iso .org/ obp
— IEC Electropedia: available at https:// www .electropedia .org/
3.1
certification process
activities by which a certification body (3.6) determines that a person fulfils certification requirements (3.3)
Note 1 to entry: Certification process includes application, assessment, decision on certification, recertification, and
issuance of certificates. It can include surveillance.
3.2
certification scheme
scheme for certification of persons
set of rules and procedures that describes the competence criteria and other requirements related to
specific categories of skills or occupations of persons and specifies the methodology(ies) for performing
certification of persons
3.3
certification requirements
set of specified requirements, including requirements of the certification scheme (3.2) to be fulfilled in order
to establish or maintain certification
3.4
scheme owner
organization responsible for developing and maintaining a certification scheme (3.2)
Note 1 to entry: The organization can be the certification body itself, a governmental authority, or other bodies.

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3.5
certificate
attestation issued by a certification body (3.6) under the provisions of this document, indicating that the
certified person has fulfilled the certification requirements (3.3)
Note 1 to entry: The certificate can take the form of a document, card or other medium.
3.6
certification body
body operating certification of persons
conformity assessment body operating certification of persons in accordance with certification schemes (3.2)
3.7
certification mark
certification logo
mark or logo issued by a certification body (3.6), indicating that a person has fulfilled certification
requirements (3.3)
[SOURCE: ISO/IEC 17030:2003, 3.1, modified]
3.8
competence
ability to apply knowledge and skills to achieve intended results
3.9
qualification
demonstrated education, training and work experience, if applicable
3.10
assessment
evaluation of a person's fulfilment of the requirements specified in the certification scheme (3.2)
3.11
examination
part of the assessment (3.10) which measures a candidate's (3.17) competence (3.8) by one or more means,
such as written, oral, practical and observational, as defined in the certification scheme (3.2)
3.12
examiner
person competent to conduct and score an examination (3.11), where the examination requires judgement on
the competence of persons
3.13
invigilator
person authorized by the certification body (3.6) to perform the invigilation (3.14), but does not evaluate the
competence (3.8) of the candidate (3.17)
Note 1 to entry: Other terms for invigilator are proctor, test administrator, supervisor.
3.14
invigilation
process of administering or supervising examination candidates to prevent fraudulent examination
behaviour, unauthorised disclosure of examination material or other misconduct
Note 1 to entry: Invigilation can include the following: an invigilator physically or remotely present viewing an
examination in real time, or by an examiner or invigilator physically or remotely present viewing a practical
examination which may be recorded and reviewed later.
Note 2 to entry: Remote invigilation by an autonomous system may also be used provided it meets the requirements
of this document.
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3.15
personnel
individuals, internal or external, of the certification body (3.6) carrying out activities for the certification
body (3.6)
Note 1 to entry: These include committee members, volunteers, contractors, personnel of external bodies or persons
acting on the body’s behalf
3.16
applicant
person who has submitted an application for certification
3.17
candidate
person who has fulfilled application requirements
Note 1 to entry: The application requirements can include pre-requisites, if applicable.
3.18
certified person
person who has fulfilled and continues to fulfil the certification requirements (3.3) after the decision to
certify has been taken by the certification body (3.6)
3.19
impartiality
objectivity with regard to the activities of the certification body (3.6), its certification process (3.1) and its outcome
Note 1 to entry: Other terms that are useful in conveying the element of impartiality are freedom from undue influence,
freedom from conflicts of interest, absence of bias, neutrality and lack of prejudice.
3.20
fairness
equal opportunity for success provided to each applicant (3.16), candidate (3.17) and certified person (3.18)
in the certification process (3.1)
Note 1 to entry: Fairness can be described as being free from bias towards any gender, age, race, ethnicity, specific
population (including individuals with disabilities) or any other identified characteristic.
3.21
validity
evidence that an assessment (3.10) measures what it is intended to measure, as defined by the certification
scheme (3.2)
Note 1 to entry: In this document, validity is also used in its adjective form "valid".
3.22
reliability
extent to which examination (3.11) scores are consistent across different examination times and locations,
different examination forms and different examiners (3.12)
3.23
appeal
request by applicant (3.16), candidate (3.17) or certified person (3.18) for reconsideration of any decision
made by the certification body (3.6) related to their desired certification status
3.24
complaint
expression of dissatisfaction, other than appeal (3.23), by any individual or organization to a certification
body (3.6), relating to the activities of that body or a certified person (3.18), where a response is expected

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3.25
interested party
person(s) or organization(s) with a direct or indirect interest in the performance of a certification body (3.6)
or a certified person (3.18), or in the certification scheme (3.2)
Note 1 to entry: Interested parties can include the certified persons, conformity assessment bodies, associations and
clients, industry and trade associations, scheme owners, employers of the certified persons, regulatory authorities,
non-governmental organizations, consumers, or consumer organizations.
3.26
surveillance
periodic monitoring, during the certification validity period, of a certified person's performance to ensure
continued compliance with the certification scheme (3.2)
3.27
recertification
process for certification renewal to confirm continued competence (3.8) of a certified person (3.18)
3.28
Artificial Intelligence (AI)
autonomous system that performs functions normally associated with human intelligence, such as
reasoning, learning, and self-improvement
[SOURCE: ISO/IEC 2382:2015, modified — The words "date processing” replaced with “autonomous system”;
"capability of a functional unit to" have been replaced with “data processing systems that “ and the word
“self-improvement” has been added.]
3.29
ability
person’s capacity to perform a task
3.30
bias
presence of any factors that can unfairly influence certification outcomes
3.31
scope of certification
specific function(s) that a certified person is able to perform competently
Note 1 to entry: The scope of certification can be a job title or the role or job function of the certified person.
4 General requirements
4.1 Legal matters
The certification body shall be a legal entity, or a defined part of a legal entity, such that it can be held legally
responsible for its certification activities. A governmental certification body is deemed to be a legal entity
on the basis of its governmental status.
4.2 Responsibility for decision on certification
The certification body shall be responsible for, shall retain authority for, and shall not delegate, its decisions
relating to certification, including the granting, maintaining, recertifying, expanding and reducing the scope
of the certification, and suspending, reinstating or withdrawing the certification.

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4.3 Management of impartiality
4.3.1 Certification activities shall be undertaken impartially. The certification body shall document its
structure, policies and procedures to manage impartiality and to ensure that the certification activities are
undertaken impartially.
4.3.2 The certification body shall have top management commitment to impartiality. The certification
body shall have a statement publicly accessible without request that it understands the importance
of impartiality in carrying out its certification activities, manages conflict of interest and ensures the
objectivity of its certification activities.
4.3.3 The certification body shall act impartially in relation to its applicants, candidates and certified
persons.
4.3.4 Policies and procedures for certification of persons shall be fair among all applicants, candidates and
certified persons.
4.3.5 When a certification body uses Artificial Intelligence (AI) to carry out any certification activity, it
shall document and demonstrate how it eliminates, minimizes or manages any risks to impartiality (e.g. bias).
4.3.6 The certification body shall not unfairly impede or inhibit access by applicants and candidates.
Certification shall not be restricted on the grounds of undue financial or other limiting conditions, such as
membership of an association or group.
4.3.7 The certification body shall be responsible for the impartiality of its certification activities and shall
not allow commercial, financial or other pressures to compromise its impartiality.
4.3.8 The certification body shall monitor its activities and its relationships to identify threats to its
impartiality, on an ongoing basis. The monitoring shall include the relationships of its personnel and its
related bodies.
NOTE 1 A relationship can be based on ownership, governance, management, personnel, shared resources, finances,
contracts or marketing (including branding), and payment of a sales commission or other inducement for the referral
of new applicants, etc. Such relationships do not necessarily present a body with a threat to impartiality.
NOTE 2 A related body is one which is linked to the certification body by common ownership, in whole or part, or
has common members of the board of directors, contractual arrangements, common names, common staff, informal
understanding or other means, such that the related body has a vested interest in any certification decision or has a
potential ability to influence the process.
NOTE 3 Threats to impartiality can be either actual or perceived.
4.3.10 If a threat to impartiality is identified, its effect shall be eliminated or minimized so that the
impartiality is not compromised.
4.3.11 Certification activities shall be structured and managed so as to safeguard impartiality. This shall
include balanced participation of interested parties (see definition 3.25).
4.3.12 The certification body shall identify, analyse, monitor, document and eliminate or minimize potential
conflicts of interest arising from its certification activities. The certification body shall document and be
able to demonstrate how it eliminates, minimizes or manages such conflicts of interest. All potential sources
of conflict of interest that are identified, whether they arise from within the certification body, such as
assigning responsibilities to personnel, or from the activities of other persons, bodies or organizations, shall
be covered.
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4.4 Finance and liability
The certification body shall have the financial resources necessary for the operation of a certification
process and have adequate arrangements (e.g. insurance or reserves) to cover associated liabilities.
5 Structural requirements
5.1 Management and organizational structure
5.1.1 The certification body shall be structured and managed so as to safeguard impartiality.
5.1.2 The certification body shall document its organizational structure, describing the duties,
responsibilities and authorities of management, certification personnel and any committees. When the
certification body is a defined part of a legal entity, documentation of the organizational structure shall
include the line of authority and the relationship to other parts within the same legal entity.
The certification body shall identify responsibility for the following:
a) policies and procedures relating to the operation of the certification body;
b) finances of the certification body;
c) resources, used for certification activities;
d) development and maintenance of the certification schemes;
e) assessment activities;
f) decisions on certification, including the granting, maintaining, recertifying, expanding, reducing,
suspending, reinstating or withdrawing of the certification;
g) contractual arrangements.
5.2 Structure of the certification body in relation to education or training
5.2.1 Completion of education or training may be a prerequisite for certification, however a education or
training prerequisite shall not compromise impartiality or reduce the certification requirements.
5.2.2 A certification body shall not state or imply that certification would be simpler, easier or less
expensive if any specific education or training services are used.
5.2.3 Offering education or training and certification of persons within the same legal entity or a related
body constitutes a threat to impartiality. In such a case the certification body shall:
a) identify and document the associated threats to its impartiality on an ongoing basis: the body shall have
a documented process to demonstrate how it eliminates or minimizes those threats;
b) demonstrate that all processes performed by the certification body are independent of education or
training to ensure that confidentiality, information security and impartiality are not compromised;
c) not give the impression that the use of both services would provide any advantage to the applicant;
d) not require the applicant to complete education or training offered within the same or related legal entity
as an exclusive prerequisite when alternative education or training with an equivalent outcome exists;
e) ensure that personnel do not serve as an examiner or invigilator of a specific candidate they have trained
unless the certification body can demonstrate how it controls for confidentiality, conflict of interest and
impartiality.
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6 Resource requirements
6.1 General personnel requirements
6.1.1 The certification body shall manage and be responsible for the performance of all personnel involved
in the certification process.
6.1.2 All personnel of the certification body that could influence the certification activities shall act
impartially.
6.1.3 The certification body shall have access to a sufficient number of competent persons to perform its
certification activities.
6.1.4 The certification body shall have a process for managing competence of its personnel.
6.1.5 The certification body shall define the competence requirements for personnel involved in the
certification process and shall have documented information demonstrating competence of its personnel.
6.1.6 The certification body shall provide its personnel with documented instructions describing their
duties and responsibilities. These instructions shall be kept up-to-date.
6.1.7 The certification body shall maintain up-to-date personnel records, including relevant information.
NOTE Examples of relevant information can include qualifications, certifications, training, education, skills,
professional affiliations, professional status, competence and known conflicts of interest.
6.1.8 Personnel, including any committee members, contractors, personnel of external bodies or personnel
acting on the certification body's behalf, shall keep confidential all information obtained or created during
the performance of the body's certification activities, except as required by law or where authorized by the
applicant, candidate or certified person.
6.1.9 The certification body shall provide evidence of its personnel’s agreement to comply with the policies
and procedures defined by the certification body, including those relating to confidentiality, impartiality
and conflict of interests.
6.1.10 When a certification body certifies a person it employs or it contracts, the certification body shall
adopt procedures to maintain impartiality.
6.2 Personnel involved in assessment activities
6.2.1 General
The certification body shall require its personnel to declare any potential conflict of interest with any
applicant, candidate or certified person.
6.2.2 Requirements for examiners
6.2.2.1 Examiners shall meet the requirements of the certification body. The selection and approval
processes shall ensure that examiners:
a) have competence in the field to be examined;
b) understand the relevant certification scheme;
c) are able to apply the examination procedures and documents;

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d) have the skills to conduct the examination;
e) have identified any known conflicts of interest to ensure impartial judgements are made.
6.2.2.2 The certification body shall have procedures to ensure that where interpretation or translation is
used by the examiner it does not affect the validity, reliability and fairness of the examination.
6.2.2.3 The certification body shall monitor the performance of the examiners and the reliability and
fairness of the examiners' judgements. Where deficiencies are found, corrective actions shall be taken. The
results of monitoring and any corrective actions taken shall be supported by evidence.
NOTE Monitoring procedures for examiners can include, for example, on-site observation, review of examiners'
reports, feedback from candidates.
6.2.2.4 If an examiner has a potential conflict of interest in the examination of a candidate or certified
person, the certification body shall undertake measures to ensure that the confidentiality and impartiality
of the examination are not compromised. These measures shall be recorded.
6.2.3 Requirements for other personnel involved in the assessment
If other personnel involved in the assessment (e.g. invigilators, persons who develop content for examinations)
have a potential conflict of interest in the assessment of a candidate or certified person, the certification
body shall undertake measures to ensure that confidentiality and impartiality of the assessment are not
compromised. These measures shall be recorded.
6.3 Outsourcing
6.3.1 The certification body shall have a legally enforceable agreement covering the arrangements, and
ensuring confidentiality and avoiding conflicts of interest, with each body that provides outsourced services
related to the certification process.
NOTE For the purposes of this document , the terms “outsourcing” and “subcontracting” are considered to be
synonyms.
6.3.2 When a certification body outsources services related to certification, the certification body shall:
a) take full responsibility for all outsourced services;
b) ensure that the body conducting outsourced services is competent and conforms to the applicable
provisions of this document ;
c) assess and monitor the performance of the bodies conducting outsourced services in accordance with
its documented procedures;
d) have records to demonstrate that the bodies conducting outsourced services meet all requirements
relevant to the outsourced services;
e) maintain a list of the bodies conducting outsourced services.
6.4 Other resources
The certification body shall use adequate premises, including examination sites, equipment and resources
for carrying out its certification activities.
6.5 Use of Artificial Intelligence (AI) in the certification process
If artificial intelligence (AI) is used to perform any part of the certification process, the certification body shall:
a) verify, manage and monitor AI to ensure the intended results;

© ISO/IEC 2025 – All rights reserved
oSIST prEN ISO/IEC 17024:2025
ISO/IEC DIS 17024:2025(en)
b) validate outcomes of AI with subject matter experts;
c) ensure personnel have the necessary competence in the oversight and use of AI;
d) provide human oversight of AI;
NOTE ISO/IEC 42001 provides additional information on human oversight.
e) demonstrate the validity, reliability and fairness of the use of AI;
f) disclose its use of AI and obtain acknowledgement by the individual (applicant, candidate or certified
person), where communication and interaction with AI is performed.
7 Records and information requirements
7.1 Records of applicants, candidates and certified persons
7.1.1 The certification body shall maintain records of applicants, candidates and certified persons. The
records shall include a means to confirm the status of a certified person. The records shall demonstrate
that the certification or recertification process has been effectively completed, particularly with respect
to application forms, assessment reports (which include examination records) and other documented
information relating to granting, maintaining, recertifying, expanding and reducing the scope, and
suspending or withdrawing certification.
7.1.2 The records shall be identified, managed, safeguarded from unauthorized access, and d
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